Return Policy

Chethana Hosiery wants you to receive the right fit and quality. This Return Policy covers how to send items back for exchange or refund.

1. Return window

Eligible returns must be requested within 7 days of delivery or in-store collection. Wholesale buyers should inspect goods at the counter whenever possible.

2. Condition of goods

• Unused, unwashed, and in original condition with tags attached.
• Returned in original packaging where supplied.
• Accompanied by bill / order reference / WhatsApp confirmation.

3. What we accept

• Wrong size or colour against the confirmed order.
• Manufacturing defects or damaged parcels on arrival.
• Incorrect style shipped versus what was agreed.

4. What we do not accept

• Innerwear / hosiery opened for hygiene reasons, unless defective on arrival.
• Products altered, soiled, or missing brand tags.
• Sale / clearance lots marked as final sale at the time of purchase.

5. Return process

1. Message or call us on +91 93425 64499 or email Chethanahosiery@gmail.com with photos and order details.
2. Wait for return approval and instructions (drop-off preferred).
3. Bring the item to # 1/1, 1st Main Road, Opp. Ganesha Temple, Pampa Nagar, Yeshwanthpur, Bengaluru - 560 022, or ship it only if we ask you to.
4. After inspection we will arrange exchange, store credit, or refund as agreed. See our Refund Policy.

6. Exchanges

Size or colour exchanges depend on available stock. Price differences on higher-value replacements must be paid before dispatch or collection.